Terms of Use

Version 1.0  ·  Last updated: 28 April 2026

1. Operator

Website www.twin.rent is operated by:
TRIBE RENT Sp. z o.o.
Ul. Czwartaków 158, 04-430 Warsaw, Poland
NIP (EU TAX NUMBER): PL9522266782  |  REGON: 540975114
E-mail: support@twin.rent

2. Nature of the Platform

Twin.rent is currently in pre-live phase. The platform operates as a registration site where users may sign up and publish listings in the following roles: Identity Owner, Twin Candidate, Twin Requester, and Twin Maker. Booking, body scan processing, KYC verification, and revenue distribution functionalities are not active in version 1.0 and will be enabled in a future version.

We charge fixed fees for subscription, listing, and request services. Payments are processed directly to TRIBE RENT Sp. z o.o. via Stripe. These payments relate exclusively to platform services described in the General Terms and Conditions of Sale (GTC).

We are not a party to any future booking, deployment, or service contract between users, and do not act as a broker, agent, intermediary, insurer or payment processor for such interactions.

Detailed terms governing the sale of subscription, listing, and request services - including pricing, payment processing, refunds, service execution, suspension or removal of listings - are set out in the General Terms and Conditions of Sale (GTC), available at: www.twin.rent/OWS.pdf

3. Live Chat Feature

The live chat feature is available on www.twin.rent to help users register, sign up, or request a Twin. By using the chat, you acknowledge that:

  • responses are informational and generated automatically - they do not constitute professional advice of any kind
  • chat interaction data may be stored for up to 24 months in accordance with our Privacy Policy
  • you must not submit confidential third-party information, content that violates applicable law, or content intended to mislead, harm or deceive others
  • you must not attempt to manipulate, reverse-engineer or exploit the chat system

The live chat infrastructure is provided by a third-party AI provider. We are not liable for the accuracy or completeness of chat responses. The underlying AI model may change over time without prior notice.

4. Likeness, Images, and Twin Requests

Twin.rent operates around human likeness. Specific rules apply:

  • Identity Owner / Twin Candidate listings: you may submit only your own likeness or content to which you hold full rights. Submitting the likeness of any third party without their verified consent is prohibited.
  • Twin Requests: requests must use generic descriptions (e.g. "famous tennis player", "charismatic CEO") and AI-generated reference images, not the real name, real photograph, or real likeness of an identifiable third party. Real names and real likeness of an identifiable third party may be used in a Twin Request only after Twin.rent has obtained verified consent from that person or their authorised representative.
  • Consent flow: when a Twin Request describes a recognisable real person, Twin.rent may proactively contact that person or their representatives to seek consent and discuss commercial terms. The Twin Request becomes active only upon receipt of confirmed consent. If consent is refused or not obtained, the request is rejected and the Requester is refunded minus a 3% payment processing fee.
  • Prohibited Twin Requests: requests concerning persons under 18, deceased persons within post-mortem publicity protection periods, persons subject to international sanctions, currently serving political officeholders, or requests in a sexual, violent, or otherwise unlawful context will be rejected and refunded minus a 3% payment processing fee.
  • Removal on objection: any person whose likeness or identity appears on the platform without their consent may request immediate removal. Twin.rent removes such content without prior verification and refunds the Requester or Identity Owner minus a 3% payment processing fee.

Visual materials on Twin.rent are created by TRIBE RENT Sp. z o.o., generated with AI tools, or submitted by users in compliance with the rules above. They are used solely for informational and illustrative purposes.

5. User Eligibility

You must be at least 18 years old and legally capable of entering into agreements in your jurisdiction.

6. User Responsibilities & Content Licence

Users are solely responsible for the accuracy and legality of their listings and submissions.

By submitting content (texts, photos, descriptions, likeness materials), you grant TRIBE RENT Sp. z o.o. a worldwide, royalty-free, non-exclusive licence to store, display, reproduce and promote this material within Twin.rent and on our social media channels. You retain full ownership of your content.

Content that, in our reasonable assessment, harms the reputation of Twin.rent - including public statements, social media posts, or activities by the user that disparage the platform, other users, or TRIBE RENT Sp. z o.o. - constitutes a breach of these Terms. In such cases, we may suspend or remove the user's listings without refund, including for active annual subscriptions.

7. Prohibited Use

You agree not to:

  • - scrape, crawl, index or harvest data from the website
  • - bypass technical protections or security measures
  • - upload unlawful, misleading, offensive or infringing content
  • - submit the likeness of any third party without their verified consent
  • - contact persons named in Twin Requests directly on the basis of those requests
  • - use the platform for unsolicited marketing or spam
  • - misrepresent the availability, ownership, or legality of services
  • - use the live chat to generate content intended to mislead, harm or deceive others, or to attempt to reverse-engineer or interfere with the platform's functionality
  • - use the platform in any way that could expose TRIBE RENT Sp. z o.o. to legal liability or reputational harm

8. Listings and Content Management

We may edit, hide or remove any listing without notice if it violates these Terms or applicable law.

TRIBE RENT Sp. z o.o. is not responsible for:
- accuracy of listings
- whether and when physical Twin deployment becomes available in any region
- whether an Identity Owner, Twin Candidate, or Twin Requester is matched with another party
- pricing, communication or agreements between users
- cancellations, disputes, accidents or any outcomes of future bookings or deployments

Financial consequences of refusal to publish, temporary suspension or removal of listings are governed by the General Terms and Conditions of Sale (GTC), available at: www.twin.rent/OWS.pdf

9. Subscription Cancellation

Monthly subscriptions may be cancelled at any time and remain active until the end of the paid period. Annual subscriptions are paid in advance for the full 12-month period and are non-refundable for any unused portion if the user cancels voluntarily. Twin Request and Make Twin of Me listings are non-refundable after activation, except in cases described in Section 4.

10. Third-Party Services

The platform uses third-party components including payment processing (Stripe, Inc.) and AI chat infrastructure. We are not responsible for the availability, accuracy, accessibility, or data processing practices of third-party services. Use of these components is subject to the respective third-party terms and privacy policies.

11. Disclaimer of Warranties

The platform is provided "as is" and "as available". We do not guarantee uninterrupted operation, correctness of listings, accuracy or completeness of live chat responses, availability of features, or compatibility with all devices or browsers.

We do not guarantee:
- that physical Twin deployment will become available in any specific region or timeframe
- that any Identity Owner will receive bookings or revenue
- that any Twin Candidate will be selected by a Twin Maker
- that any Twin Requester will be matched with a suitable Twin or Identity Owner

12. Limitation of Liability

To the maximum extent permitted by law, TRIBE RENT Sp. z o.o. is not liable for any direct, indirect, incidental or consequential damages arising from:
- use of the platform or reliance on live chat responses
- user interactions
- reliance on listings
- accidents, disputes or service failures between users
- technical disruptions or data loss

13. Indemnification

You agree to indemnify and hold harmless TRIBE RENT Sp. z o.o. from any claims, losses or liabilities resulting from your content, conduct, or violation of these Terms.

14. Changes to the Platform

We may modify, update, suspend or discontinue any part of the platform at any time without prior notice, including the scope of the live chat feature, listing products, or service availability.

15. Dispute Resolution

In case of any dispute, contact us first at the e-mail address in Section 1 (we reply within 10 business days).

EU users: you may use the EU Online Dispute Resolution platform: ec.europa.eu/odr
Poland: mediation and ADR bodies recognised under Polish consumer law
USA/Canada: disputes governed by Polish law, with jurisdiction of courts in Warsaw, unless mandatory consumer protection laws of your state or province provide otherwise

16. Governing Law

These Terms are governed by the laws of Poland and the European Union, supplemented by mandatory consumer protection rules in your country of residence.

17. Updates to These Terms

We may update these Terms at any time. The latest version is always available on this page. Continued use of the platform constitutes acceptance of the latest version.

Updates to the General Terms and Conditions of Sale (GTC) do not constitute an update of these Terms of Use, unless expressly stated otherwise.